Shipping policy

Shipping Policy

Thank you for shopping with Vinteqa.

All items are carefully packed and shipped from Nova Scotia, Canada.

Processing Time

Orders are usually processed within 1–3 business days after payment is received.

Because our products are unique vintage items, we take extra care to package them safely before shipping.

Shipping Methods

We ship using reliable carriers such as:

UPS

Canada Post

Other trusted international shipping services

Shipping method may vary depending on the destination and package size.

Estimated Delivery Times

Canada: 2–7 business days
United States: 4–10 business days
International: 7–21 business days

Please note that these delivery times are estimates and may vary depending on carrier delays or customs processing.

Tracking

All orders include tracking information.
Once your order is shipped, you will receive a confirmation email with your tracking number.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, or import fees charged by the destination country.

These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

Incorrect Address

Please ensure that your shipping address is correct when placing your order.

Vinteqa is not responsible for packages delivered to incorrectly provided addresses.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at:

orders@vinteqa.com

We will assist you in contacting the shipping carrier to resolve the issue.

Contact

If you have any questions about shipping, please contact us at:

orders@vinteqa.com